|
||
Client's Charter |
Performance |
|
|
||
1. | To process online applications for: | Click to view performance |
|
||
|
||
2. | To process online applications for certificate of origin within 24 working hours (equivalent to 3 working days) upon receiving complete documentation. | Click to view performance |
|
||
3. | To process applications for Bumiputera Special Shares within 21 working days from the approval date for shares listing by Securities Commission Malaysia. | Click to view performance |
|
||
4. | To resolve complaints about MITI within 15 working days from the date the complaint is received. | Click to view performance |
|
||
5. | To achieve at least 85 percent for External customer satisfaction of MITI services | Click to view performance |
|
||
6. | 95 % payment of bills to be done within 7 working days. | Click to view performance |
|
||
7. | Tender and Quotation results to be published in MITI's Portal within 2 working days after the date of supplier confirmation based on the Letter Of Acceptance. | Click to view performance |
|
Last Updated 2023-04-14 08:50:12 by Azuna Hasbullah atau Abd Rahman