The Anugerah Kecemerlangan lndustri (AKI) or Industry Excellence Award was introduced by the Ministry of International Trade and Industry (MITI) in 1991 to recognise outstanding Malaysian companies and to encourage continuous improvement in products and services rendered. Over the years, AKI has gained a reputation for being the nation's premier corporate recognition award.
Now, AKI uses the Malaysia Business Excellence Framework (MBEF) as the benchmark criteria in the assessment and evaluation process. The MBEF, based on the Business Excellence Framework (BEF) is used by many international organisations as a guide to promote outstanding practices in business by incorporating elements required for world class business excellence.
The AKI was established to promote excellence and to stimulate healthy and positive competition within the industry. The AKI showcases the achievements of outstanding businesses in the manufacturing and services sectors with the key objectives to:
Recognise the most outstanding companies in the manufacturing and services industries;
Recognise companies with business plans to increase value-added products or services; and
Recognise companies with best practices that render them as inspiring role models to other companies.
In 2012, the AKI underwent a rebranding process to review its concept; award categories; the evaluation and assessment procedures; as well as the incentives for winners. As a result, the AKI returned in 2014 with several new and improved features. The Awards are now broadly categorised under two main sectors; Manufacturing Sector Awards and Services Sector Awards. Also in contention is the Most Promising Award given in recognition of a company's development in various aspects with establishment age of the company not more than five years and its potential growth in the future.
Additionally, the Award for Open Category for Multinational Companies (from both manufacturing and services sectors) is also offered to foreign-owned company and brand with operations in multiple geographical locations as well as Malaysian-owned companies operating in multiple geographical locations.
In 2019, MITI added another category; the Industry4WRD Excellence Award which is aimed to increase awareness and give recognition to companies which has successfully adopted Industry 4.0 technologies and processes.
All winners of the categories will also be in the running for the exclusive Prime Minister's Award. This award which is AKl's premier award is given in recognition of overall industry excellence.
Domestic company with sales turnover not exceeding RM50 million
Domestic company with sales turnover of RM50 million to RM100 million
Domestic company with sales turnover more than RM100 million
Domestic company with sales turnover not exceeding RM20 million
Domestic company with sales turnover of RM20 million to RM50 million
Domestic company with sales turnover of RM50 million to RM100 million
Domestic company with sales turnover more than RM100 million
Open for multinational companies (from manufacturing and services sector) Multinational' refers to a foreign-owned company and brand with operations in multiple geographicallocations. Malaysian-owned companies operating in multiple geographical locations are also eligible to apply
MOST PROMISING CATEGORY
Recognition to a company for the development of various aspects in the company and displaying exceptional promise of leadership and significant growth for the future through its vision and mission;
Positive flow in annual sales turnover and profit;
Establishment age of the company not more than 5 years.
INDUSTRY4WRD EXCELLENCE AWARD
Recognition to a company that has successfully implemented Industry 4.0 technologies and processes.
PRIME MINISTER’S AWARD
The winner of the Prime Minister’s Award will be selected from among the winners of the categories
This Award competition is open to all companies incorporated in Malaysia in accordance with the Companies Act 1965; that has been in operation for at least three continuous years, and has submitted audited financial statements for the past three consecutive financial years.
The AKI Assessors Committee is led by MITI and managed by the AKI Council appointed by MITI. The Council's Chairman is assisted by Council members comprising senior Government officials as well as captains of industry. See list of AKI Council. Refer to AKI Awards > AKI Council.
The Council first determines the selection criteria and award categories. The Assessors Committee evaluates the participating companies and shortlists the front-runners in every category. Based on the findings, the Assessors Committee will then recommend to the Council the shortlisted companies for each category. Lastly, the Council will select the winners after a final deliberation.
* Without prejudice and subject to change by Secretariat
What is MBEF
Developed by the Malaysia Productivity Corporation (MPC), the Malaysia Business Excellence Framework (MBEF) is a non-prescriptive assessment framework based on internationally comparable and holistic frameworks for managing organisation successfully. The framework was developed in line with other international frameworks in Global Excellence Council (GEC), which Malaysia is one of the members.
Based on the Business Excellence Framework (BEF) which is a globally recognised comprehensive plan to ensure productivity, quality, and sustainability for any organisation, the BEF helps an organisation assess how well it is performing and helps identify improvement opportunities. More than 83 countries have adopted BEF and used by 96 award administrators across the globe to promote organisational excellence. Among them are national awards in USA, Japan, Singapore, Australia, New Zealand, European countries and Latin American countries.
MBEF provides a comprehensive assessment approach across seven criteria or focus. All criteria are interlinked with each other. Leadership drives the organisation to achieve Results through effective implementation of Strategy, Information, Customers, Workforce, and Process. The organisation also Learn, Innovate, and Transform from the Results to improve other areas of focus, which in turn will improve the Results.
Trophy and RM500,000 cash prize for Prime Minister’s Award.
Trophies for winners of Services Sector & Manufacturing Sector Awards, Open Category Award, Most Promising Award, and Industry4WRD Excellence Award.
Cash prize of RM5,000 for Manufacturing Sector and Services Sector Category 1 winners.
Invitation as a speaker in ‘Domestic Investment Seminars’ organized by MIDA and exemption of participant’s fee (except for Most Promising Award and Industry4WRD Excellence Award).
One (1) exemption of rental fee for MIDA’s Hall (Dewan Perdana and Banquet Hall) in a year period after AKI – for Manufacturing Sector and Services Sector Category 1 winners.
One (1) exemption of rental fee for exhibition space in ‘Domestic Investment Seminars’ organized by MIDA in a year period after AKI (except for Most Promising Award and Industry4WRD Excellence Award).
MPC Training programmes worth up to RM50,000 for scheduled programmes for a period of three (3) years of receiving the award for Manufacturing and Services Category 1 and Industry4WRD Excellence Award winners.
Consideration of financing rate at 3% per annum by MIDF Development Finance Division, subject to:
Winners of Manufacturing Sector Award;
Local companies with at least 51% equity shares held by Malaysian in operation for more than two (2) years;
Financing offering starting from RM100,000 to RM20 million only applicable for the purchase of machineries or/and industrial equipment, or/and computer software and hardware; and
Incentives offered are valid within two (2) years from date of award presentation.
One (1) full-page ad insertion in MSI's newsletter worth RM4,000 for Prime Minister’s Award winner.
For Services Sector & Manufacturing Sector Awards, Open Category Award, and Most Promising Award winners:
Placement of winners corporate advertisement at the following platforms (for winners of Services Sector & Manufacturing Sector Awards, Open Category Award, and Most Promising Award):
MIDA’s website for three (3) months;
MIDA’s Internal LCD Billboard (LCD TVs at Common Areas in MIDA’s Building) for six (6) months; and
MIDA’s e-Newsletter (more than 18,000 registered subscribers within and outside of Malaysia);
A one-off financing processing fee waiver by MIDF Development Finance Division;
Participation in customised human capital development program under MARii with value not exceeding RM100,000 within 12 months from AKI Award presentation for each winner;
Access to design and simulation facilities (CAD / CAE) under MARii not exceeding RM400,000 within 12 months from AKI Award presentation;
Access to MARii’s end-to-end solution services for the purpose of improving quality and productivity for manufacturing or services, worth not exceeding RM100,000 within 12 months from AKI Award presentation;
Ten (10) days of training on MIMOS’ technologies (valued at RM30,000) subject to MIMOS terms and conditions;
Exemption from participation fee to one (1) standard exhibition booth for one (1) International Trade Fair by MATRADE valid up to two (2) years after the AKI Award presentation; or
Exemption from participation fee to one (1) participant for one (1) Export Acceleration Mission (EAM) organized by MATRADE, subject to a maximum of three (3) cities valid up to two (2) years after the AKI Award presentation;
Exemption from the participation fee for exhibition space at MECC for one (1) exhibition session, valid up to two (2) years after the AKI Award presentation;
Exemption from the participation fees for seminar/workshop programmes organized by MATRADE, valid up to two (2) years after the AKI Award presentation;
Featured in special session with MATRADE in local media; one (1) session per winner, valid up to two (2) years after the AKI Award presentation; and
Featured in MATRADE’s social media; one (1) post per winner, valid up to two (2) years after the AKI Award presentation.
How to apply
Eligible companies interested to participate in AKI 2020 need to provide the softcopy information (preferably in a thumb drive) for evaluation. Submission for participation should consist:
PDF file of the submission report. Refer to AKI 2020 > Submission Guidelines
Company’s organisation chart(s)
A copy of Audited Financial Statement or Annual Report for the last three years
Company’s Corporate logo in Ai format
Contact details of Person(s) in Charge (minimum two reference points)
Application should be submitted to the AKI Secretariat before the closing date.
Details on each elements required in the submission could be read here.
The submission report should consist of:
Organisational Overview (maximum 5 pages)
Malaysia Business Excellence Criteria (maximum 50 pages) i.e. Leadership, Strategy, Information, Customers, Workforce, Process and Results
ORGANISATIONAL OVERVIEW (Maximum 5 pages)
What is Organisational Overview?
Organisational Overview details basic information about what is relevant and important to your business.
A snapshot of your organisation, key influences on how it operates, and key challenges encountered.
Information in the Organisational Overview will be deployed as a basis for performance improvement efforts.
MALAYSIA BUSINESS EXCELLENCE CRITERIA (Maximum 50 pages)
Criteria 1: LEADERSHIP (150 POINTS)
Leadership addresses how the actions of senior leaders create a sustainable and high performing organisation. The senior leaders also show their commitment to improvement with focus to the business, stakeholders, and community.
Criteria 2: STRATEGY (90 POINTS)
Strategy addresses an organisation's strategic objectives and action plans, deployment of the plans and change of plans if circumstances require a change, and how progress is measured and sustained.
Criteria 3: INFORMATION (90 points)
Information examines how the organisation manages information that interlinks all the functional areas of an organisation. The collected information includes data on customer satisfaction, supplier partnership results, employee performance, and market performance. Another aspect is how the organisation creates knowledge, and how knowledge is disseminated and used to improve the organisation's effectiveness, efficiency, and performance.
Criteria 4: CUSTOMERS (110 points)
Customers addresses how organisation determines customer needs, expectation, and market requirements, determines their satisfaction, and engagement
Criteria 5: WORKFORCE (120 points)
Talent addresses how an organisation hire, manages, develops, and releases the knowledge and full potential of its talent at an individual, team-based, and organisation-wide level. It looks at how the organisation continuously improves their talent capabilities and capacities to support its policies and strategies and ensure effectiveness of its processes.
Criteria 6: PROCESS (90 points)
Process criteria asks organisations to examine its processes that support its policies and strategies and generate increasing value for its customers and other stakeholders.
Criteria 7: RESULT (350 points)
For organisation, it is the results which ultimately matters. The items of the present criterion are concerned with what an organisation has achieved or achieving.
Terms and Conditions
All participants are to agree on the following upon participating in the AKI 2020:
Applications will be disqualified if the Terms and Conditions of entry are not adhered to.
Applications that are incomplete and/or received post-deadline will be automatically rejected.
If any information provided by the applicants is subsequently discovered to be fraudulent or false or if there is a material misstatement or omission, both the application and the applicant will be automatically disqualified. The same shall apply to any information given by winners whereby the award given will be automatically revoked.
The Organiser may impose participants to third-party internal auditing.
The judges' decision is final. No appeal will be allowed and/or entertained.
The applicants shall not resort to court proceedings to review the judges' decision.
Submissions from participants must be signed off by the duly authorized highest ranking officer of the company.
All submitted materials will not be returned and shall remain the property of the Organiser.
The Organiser will not be responsible for entries damaged or lost through the post. Proof of posting is not proof of receipt.
The Organiser reserves the right to use non-confidential information and the companies' logos provided by the applicants/ winners alike in all publications and collaterals related to the Awards.
Applicants shall not submit more than one entry per company/organisation.
Winners of the Awards will be announced on the night of the Awards Ceremony. The Organiser reserves the right to photograph applicants and winners during the Awards Ceremony, and use these photographs and names of the applicants and winners at any time, without prior notice or consent.
All decisions made by the Organiser pertaining to the Awards shall be final and binding.
Can previous AKI winners enter the current cycle of AKI?
Yes. All previous participants and winners are invited to participate in the current AKI cycle except for the previous Prime Minister’s Award winner, which is required a cooling-off period of two years (starting from the date of the Award Dinner Ceremony) before allowed to enter the next AKI cycle.
How are the AKI winners selected?
AKI 2020 utilises the MBEF for scoring based on the participant’s submission. Furthermore, there are stages before the panel of assessors recommend the short-listed companies to the AKI 2020 Council member for endorsement. Please refer to About > What is AKI > Evaluation Process.
How much does it cost to participate in the AKI 2020?
There is no fee required for participation.
Are there any assistance offered to facilitate company’s submission in AKI 2020?
The will be organising outreach sessions at our MITI states offices as well as at the MITI Tower from opening of submission to AKI 2020 closing date. Please refer to AKI 2020 > Outreach Schedule.
Additionally, participants are always welcome to reach out to the Secretariat for enquiries and further assistance.
When will the results be announced?
After endorsement by the AKI 2020 Council, the results will be announced during the AKI 2020 Award Dinner ceremony. However, the date of the Dinner is at the Prime Minister’s discretion and attendance is strictly by invitation. For more information, please contact us at allaki[at]miti.gov.my.
For futher enquiries please contact :
AKI Secretariat AKI & Outreach Division,
Level 15, Menara MITI,
Ministry of International Trade & Industry (MITI),
No. 7, Jalan Sultan Haji Ahmad Shah,
50480 Kuala Lumpur.
Tel: 03 - 6200 0460/0465/0466 or 03 - 6207 1091/1092
Email: akisec[at]miti.gov.my | Contact Us
n.b. Due to current Covid-19 pandemic & CMCO, companies are advised to email to akisec[at]miti.gov.my for faster response